We’re always looking to provide the best service we can for our customers, and our staff really appreciate getting positive customer feedback.
Whether it’s renewing a car or house insurance policy, working with a commercial client to provide a suite of insurance products for their business, or providing quotes on any of our other services, it’s fantastic to hear what our customers think.
Just like the feedback we got from Jayne of Kirkintilloch, who recently renewed one of her insurance products with us:
“I have been insured with Hamilton Robertson for as long as I can remember and I was reminded today why… huge thanks to Isabel who reviewed my insurance and has managed to save me £90!
“I stay with Hamilton Robertson because their prices are competitive and when I was unfortunate enough to have an accident, the care and attention I received was second to none! I cannot recommend highly enough – thank you Graeme and all your staff.”
Well done to Isabel Pendreigh of our Glasgow office on securing that great saving!
Graeme Robertson, HRIB Group Chairman, said: “Getting positive customer feedback like we did from Jayne is great. All my team here work really hard and do brilliant jobs. So hearing from customers that they’re happy with what we’ve provided for them really gives the team a boost. It helps their confidence to know they’re doing a great job.
“As well as giving staff a boost, hearing from customers helps us to shape our business. We listen to what our customers are telling us to make sure we’re continually providing the best service we can.”