News from Hamilton Robertson

Dedicated Motor Accident Claims Line

Dedicated Motor Accident Claims Line

Our dedicated motor insurance accident claims line (0800 048 9436) is available all year round, 24 hours a day, seven days a week.

So even when our offices are shut, our customers can get in touch to start a claim if they are unfortunate enough to have a road accident.

If you want to make a claim, phone the dedicated number – 0800 048 9436. Call as soon as possible after an accident, and have the details of the incident to hand. The name of your insurer and policy number would also help but are not necessary.

An adviser will check that you and your vehicle are safe and ask you some questions about what’s happened. Then they’ll contact your insurer to let them know so you don’t have to. And if you need to repair your vehicle or need a replacement vehicle, our advisors will be on hand to help.

Legal Advice is also included as part of the Hamilton Robertson Accident Management Service, in case you or your passenger(s) have been injured or subsequently suffer loss of earnings.

Graeme Robertson, Group Chairman of Hamilton Robertson Insurance Brokers, said: “Our dedicated motor insurance claims line is available 24/7 for our customers to start a claim, as we all know that motor accidents can and do unfortunately happen at any time.

“From the start of your claim we are with you for the entire journey, until your claim is settled, your vehicle is back on the road and any other settlements such as personal injury have been finalised.”


What to do in the event of an accident

The main thing is to try and remain calm and firstly ensure you, any passengers and other persons are safe.  Secondly, ensure your damaged vehicle is in a safe position, and not causing danger.

Do not admit liability.

Take photographs of the scene and look to see if any other person witnessed the accident.  Take a note of their contact details.

Use this Report form to help you collect the information needed, in the event of you being involved in an accident/incident.

Find out more

Call our office on 0141 776 7600 to find out more about the motor insurance we can arrange for you. We’ll also be happy to talk you through what happens when you call the dedicated motor claims line.

Kingsway Claims, our appointed agent, provides our full accident management service. This service is available for accidents throughout the UK. The specified services used must be those appointed or recommended by Hamilton Robertson Insurance Brokers Limited.

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